SIOPAY Privacy Policy

Welcome to the SIOPAY Privacy Policy. This document aims to inform you about how we collect, use, and protect your personal data when you use our services. Your privacy is important to us, and we are committed to safeguarding it.

1. About Us

SIOPAY is dedicated to providing secure financial services to our users. Our commitment to privacy and data security is at the core of our operations.

2. How to Contact Us About Your Privacy and Data Protection

If you have any questions or concerns about your privacy or data protection, please reach out to our Data Protection Officer at cp@siopay.eu We are here to assist you.

3. Types of Personal Data We Collect and How We Get It

We collect various types of personal data, including:

• Identification Information: Name, address, email, and phone number.
• Financial Information: Payment details and transaction history.
• Usage Data: How you use our website and services.

We obtain this data directly from you when you use our services or interact with us.

4. Age Requirement

Our services are intended for users aged 18 and older. We do not knowingly collect data from individuals under 18.

5. Sensitive Personal Data

We do not intentionally collect sensitive personal data such as health information or political opinions. If you provide such data voluntarily, you consent to our processing of this information.

6. Our Legal Basis for Using Your Personal Data

We process your personal data based on:

• Consent: Where you have given clear consent for us to do so.
• Contract: Processing necessary for the performance of a contract with you.
• Legal Obligations: Compliance with legal requirements.
• Legitimate Interests: Processing necessary for our legitimate interests, provided they do not override your rights.

7. Why We Use and Process Your Personal Data

We use your personal data to:

• Provide and improve our services
• Communicate with you
• Process transactions
• Comply with legal requirements

8. Who We Share Your Personal Data With

We may share your data with:

• Service Providers: Companies that help us provide our services.
• Legal Authorities: When required by law.

10. Marketing and Other Communications

With your consent, we may send you marketing communications regarding our services. You can opt out at any time by following the unsubscribe instructions in the communication.

11. Website Links

Our website may contain links to other websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

12. Cookies

We use cookies to enhance your experience on our website. You can control cookie preferences through your browser settings.

15. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

16. Data Protection Rights

You have rights regarding your personal data, including the right to access, correct, or delete your data. To exercise these rights, please contact us.

17. Concerns and Complaints

Where You Are Based

• EU: Our lead EU supervisory authority is the Belgium Authority, and you can submit a complaint via this link.
• Elsewhere in the EEA: A list of supervisory authorities can be found here.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes and update the effective date accordingly.

19. What Happens if Our Business Changes Hands?

If our business is acquired or merged, your data may be transferred to the new owners. We will ensure the new owners respect your privacy rights.

Thank you for trusting SIOPAY with your personal data. Your privacy is our priority.